Return Policy
Thank you for shopping with us at I Royal. We strive to provide the best customer experience possible, and we understand that sometimes a return may be necessary. Please read our standard return policy below for more information.
Returns
Our standard return policy allows for returns within 7 days of receiving your item. To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact. Please note that if you received free shipping on your order, the cost of return shipping will be handled by you, the customer.
Refunds
Once we receive your returned item and verify its condition, we will process your refund. Please allow up to 10 business days for the refund to be credited back to your original payment method. Please note that any shipping fees paid at the time of purchase are non-refundable.
How to Initiate a Return
If you would like to initiate a return, please contact our customer support team at iroyalapparel@outlook.com. They will provide you with further instructions on how to proceed with the return process.
Exceptions
While we strive to accommodate all returns, there are certain exceptions to our standard return policy. These include perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are non-returnable. If you have any questions or concerns about the eligibility of your item for return, please contact our customer support team.
Contact Us
If you have any further questions or need assistance with your return, please don't hesitate to contact our customer support team. You can reach us at:
Phone: 954./824.9414
Email: iroyalapparel@outlook.com
Physical Address: 30 Gould Sheridan, WY 82801